Shipping Policy

At Balraya Store, we offer both digital and physical products. Our shipping policy is designed to ensure clarity and a smooth experience for all customers.

🖥 Digital Products:

• All digital products (like eBooks, PDFs, etc.) are delivered instantly via email or download link after successful payment.
• No physical shipping is required for digital items.
• If you do not receive your download, please contact us within 24 hours:
  📧 balrayastore@gmail.com | 📞 +91 7206107247

📦 Physical Products (For Future Orders):

• Orders are processed within 1–2 business days after successful payment.
• Delivery time depends on your location and the courier service, typically ranging from 3–7 business days.
• You will receive a tracking link once the product is shipped.

🚚 Shipping Charges:

• Shipping charges (if any) will be calculated and displayed at checkout.
• We may offer free shipping on selected products or order values — such offers will be clearly mentioned.

📹 Important Note on Damaged Deliveries:

• Please record an unboxing video at the time of opening your parcel.
• In case of damaged or incorrect items, a video is required to initiate replacement or support.

For any shipping-related queries, reach out to:
📧 balrayastore@gmail.com | 📞 +91 7206107247

Thank you for shopping with us!