Cancellations and Refunds

At Balraya Store, we strive to ensure a smooth and satisfying experience for all our customers.

🖥 Digital Products:

All our digital products are delivered instantly via email or download link after a successful purchase.
As these are non-returnable and instantly accessible, we do not offer cancellations or refunds on digital products.

If you face any issues with your download (like broken links or file errors), please reach out to us immediately — we’re here to help:
📧 Email: balrayastore@gmail.com
📞 Phone: +91 7206107247

📦 Physically Delivered Products (if any):

For items that are physically shipped, we accept replacements only in case of damaged or defective products.

📹 Important: Please record a clear unboxing video at the time of opening the package.
Without a video, we may not be able to process your replacement request.

To request a replacement, contact us within 48 hours of delivery with:

• Your Order ID
• Unboxing video proof
• Photos (if required)

Support Contact:
📧 balrayastore@gmail.com | 📞 +91 7206107247

Thank you for shopping with Balraya Store.